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Risør of today

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[Together with Dux beds, high comfort with Hødnebo furnitures and internet, we want to offer a cultural and historical experience.]

Terms of Payment and cancellation

Booking and payment:

Upon receiving your booking we sent you a booking confirmation by e-mail, (with information about check-in, address etc.)
Guests pay on arrival by credit card at our Automated Check-in Station in Storgata 5. This will issue first a receipt and then a key card.
If you prefer to pay by invoice, you must arrange this in advance, in order to check-in without paying on arrival.

Bookings made a long time in advance and those for the high season (June-August) require an advance deposit of 20%. An invoice for this amount will be sent out by e-mail or regular mail. Payment should be made to account #5081.05.85282. The balance due payment should be made in the normal manner upon arrival, using a credit card at the automated check in at Storgata 5.

N.B. For the summer weeks (weeks 26 –31) the balance due must be paid by June 1st to bank account #5081.05.85282. We send out a new invoice for this amount by e-mail or post.
The whole deposit amount will be withheld for any cancellations in the summer weeks (26-31) regardless of when the cancellation is made.
Bookings in the summer period (weeks 26-31) after June 1st, require payment in full within 10 days.

Cancellation:

From May 15 to August 31:
Cancellation 1-8 weeks before date of arrival. Cancellation fee of 20% of the total cost. ( For the summer weeks, see above!)
Cancellation 2-7 days before date of arrival. Cancellation fee of 50% of the total cost.
Cancellation 0-1 day before date of arrival. Cancellation fee of 100% of the total cost.

From September 1 to May 15:
Cancellation 2 or more days before date of arrival. No cancellation fee.
Cancellation 0-1 day before date of arrival. Cancellation fee 50% of the total cost.

Cancellation due to illness:
It is the responsibility of the customer to obtain traveller's/medical insurance for him/herself that will cover the cost of a possible cancellation due to illness.

Reminder fee:
Kr 50,- is billed for each application made.

Responsibility during stay:

The guest is responsible for treating the suite, equipment, furniture and fixtures in such a way that no damage is done. Through careless treatment the guest can be made liable to pay for damage or loss.
The guest has an obligation to allow for the rules that apply to the suite, such as quiet at night and consideration for neighbours.

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"Sjømannssuitene" - DET LILLE HOTEL
Besøksadr: Kragsgata 12
Postadresse: Storgt. 5, N-4950 Risør
Tlf: +47 37 15 14 95, Mobil: +47 91 12 82 73, Fax: + 47 37 15 01 68
E-mail: info@detlillehotel.no, Internett: www.detlillehotel.no